INFORMATION & SERVICES · STEI ITBService
Service
Administration
Access STEI ITB application forms, procedures, and service information in one place.
SERVICE HOURS
Monday – Friday
08:00 – 15:00 WIB
Form AdmissionService ProcedureReport to SteiZ!Satisfaction SurveyService StatisticsService Commitment
Contact Our Services
Choose the appropriate contact for your administrative needs.
Academic Information Service
PHONE+62-22-2508135
WHATSAPP+62-812-1280-4686
Non-Academic Services
PHONE+62-222-502-260
WHATSAPP+62 821-2065-3837
EMAILstei@itb.ac.id
Service Standards Policy
Alumni and the Public
Legalization Service for Transcripts, Diplomas, and Diploma TranslationsReplacement Transcript Service for AlumniStudents
Certificate/Statement Letter ServiceStudent Internship ServiceAdministrative Services for the Integrated Bachelor–Master ProgramFinal Project/Thesis Defense ServiceParallel Class Transfer ServiceStudy Plan Changes for Inbound Exchange StudentsInformation on Credit Transfer Procedures for Outbound Double Degree and Exchange StudentsITB Scholarship and Voucher Scholarship Application ServiceLecturer
Guest Lecturer ServiceAdministrative Service Procedures
Select a category to view service procedure documents.
Academic18 procedures
Internship Services for STEI Students ↗ISK/STEI/AKD/01
Course Planning Administration ↗SOP/STEI/AKD/01
Re-registration and Study Planning Services ↗SOP/STEI/AKD/02
Class Transfer Services for Parallel Classes ↗SOP/STEI/AKD/04
Student Case Resolution Services ↗SOP/STEI/AKD/05
Final Project and Thesis Defense Services ↗SOP/STEI/AKD/06
Study Plan Changes for Inbound Exchange Students ↗SOP/STEI/AKD/07
Information on Credit Transfer Procedures for Outbound Double Degree and Exchange Students ↗SOP/STEI/AKD/08
Issuance of Certification Letters ↗SOP/STEI/AKD/09
Replacement of Lost Transcripts for Alumni ↗SOP/STEI/AKD/12
Applications for ITB Scholarships and Voucher Scholarships ↗SOP/STEI/AKD/13
Visiting Lecturer Services ↗SOP/STEI/AKD/14
Collaboration Administration Services ↗SOP/STEI/AKD/15
External Visit Services ↗SOP/STEI/AKD/16
Student Achievement Tracking ↗SOP/STEI/AKD/17
Exhibition Participation Services ↗SOP/STEI/AKD/18
Human Resources8 procedures
Faculty Position and Rank Promotion Proposals ↗SOP/STEI/SDM/01
Overseas Travel Authorization ↗SOP/STEI/SDM/02
Authorization to Serve as an Expert ↗SOP/STEI/SDM/03
Academic Assistant Appointment Proposals ↗SOP/STEI/SDM/04
Insurance Claim Processing ↗SOP/STEI/SDM/05
Recruitment of Contract Administrative and Support Staff ↗SOP/STEI/SDM/07
Faculty and Staff Achievement Tracking ↗SOP/STEI/SDM/08
Finance4 procedures
Official Travel Expense Reimbursement Applications ↗SOP/STEI/KEU/02
Facilities, Infrastructure, and Information Systems (SPSI)10 procedures
Internships at STEI ITB ↗SOP/STEI/SKT/05
Event Souvenir Provision ↗ISK/STEI/SP/04
Catering Services ↗SOP/STEI/SP/01
Building Maintenance ↗SOP/STEI/SP/02
Facility and Room Booking for Students ↗SOP/STEI/SP/03
Vehicle Booking ↗SOP/STEI/SP/04
Maintenance of Equipment and Official Vehicles ↗SOP/STEI/SP/06
Technical Support for Users and Software ↗SOP/STEI/SI/02
SERVICE COMMITMENT
Public Service Notice
“We, the Academic Civitas of the School of Electrical Engineering and Informatics at ITB, hereby pledge to provide services in accordance with the established standards. Should we fail to fulfill this commitment, we accept the sanctions prescribed by applicable laws and regulations.”
Bandung, 29th of August 2025
Dean, Prof. Dr. Tutun Juhana, S.T., M.T.
View the Service Commitment Document
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View Full Size ↗Governance & Digital Services
The School of Electrical Engineering and Informatics provides online services developed and delivered in accordance with its Service Commitment.