Integrity Zone
STEI ITB is committed to achieving Corruption-Free and Clean, Service-Oriented Bureaucracy status.
Building clean, accountable, and responsive services
Bureaucratic reform is a government initiative to achieve good governance through fundamental improvements to institutions, administrative processes, and human resources.
The Integrity Zone accelerates bureaucratic reform by establishing model units that are free from corruption and provide excellent services. Its development focuses on an anti-corruption culture, accountability, and better public services.
Working toward Corruption-Free Zone (WBK) and Clean, Service-Oriented Bureaucracy (WBBM) status.
Integrity Zone Development
The development program comprises fulfillment and reform components. Select an area to view its activities.
Fulfillment
1. Change Management
- Formation of the working team
- Integrity Zone development plan
- Monitoring and evaluation of WBK/WBBM
- Changes in mindset and work culture
2. Improvement of Work Procedures
- Standard operating procedures for core activities
- Electronic-Based Government System
- Public information transparency
3. HR Management System Arrangement
- Workforce planning
- Internal staff rotation and competency development
- Individual performance targets
- Enforcement of discipline and the code of ethics
- Personnel information system
4. Strengthening Accountability
- Leadership involvement
- Performance accountability management
5. Strengthening Oversight
- Gratuity control
- Implementation of SPIP
- Public complaints and whistleblowing system
- Management of conflicts of interest
6. Improvement of Public Service Quality
- Service standards
- Culture of service excellence
- Complaint management and satisfaction surveys
- Use of information technology
Reform
1. Change Management
- Commitment to change
- Leadership commitment
- Building a positive work culture
2. Improvement of Work Procedures
- Business process mapping and bureaucratic simplification
- Integrated electronic-based government services
- Digital transformation that delivers tangible benefits
3. Sistem Manajemen SDM
- Individual performance
- Employee assessment
- Reduction in disciplinary violations
4. Strengthening Accountability
- Performance achievements
- Rewards and disciplinary measures
- Performance logic framework
5. Strengthening Oversight
- Control mechanisms
- Handling of public complaints
- Implementation of a whistleblowing system
6. Public Services
- Service innovation
- Handling of complaints and inquiries
Stages of Integrity Zone Development
Signing of the Integrity Pact
A declaration of commitment by all members of the organization to carry out their duties honestly, transparently, and responsibly.
Declaration of Integrity Zone Development
Formal designation of the unit as an Integrity Zone working toward WBK and WBBM status.
Implementation at ITB
Implementation of anti-corruption programs, with SPI and the Integrity Development Unit responsible for monitoring and evaluation.
Submit a Report
Use the official channels below to report complaints, potential conflicts of interest, gratuities, or misconduct.
Guidelines and Supporting Documents
