STEI - Sekolah Teknik Elektro dan Informatika

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SOP/STEI/SI/02 : Bantuan Teknis Pengguna

Permohonan Bantuan Teknis

Submission Procedure:

  1. Submit a request for repairs/problems with Sisfo services either by email, telephone or verbally.
  2. Check the repair results and confirm the resolution of the problem by signing the Technical Assistance Request Form.

Forms to Be Completed:

  1. Formulir Permohonan Bantuan Teknis (Offline)
  2. https://bit.ly/formBantuanTeknis-STEI (Online)

Provisions:

  1. User technical assistance services are only intended for the administrative service units of the STEI ITB Faculty.
  2. The Sisfo Unit may refuse a request for this service, if:
  • The Sisfo service user's application does not comply with the Sisfo service user's competence and authorization;
  • The applicant is not from the administrative service unit of the STEI ITB Faculty or the application is related to personal interests.