Forwarding email @itb.ac.id to another email (Gmail)

If you have a primary email outside of your ITB account, such as Gmail, you can forward your ITB email to your Gmail email.

Step 1: Login and Access Email Settings

Make sure your ITB email (@itb.ac.id) is logged in to Outlook.

1. On a desktop device (computer), log in to ITB email.
2. After successfully logging in, click on the Settings icon (in the top right corner of the screen, the gear-shaped icon).
3. Find and select the Settings option.

Step 2: Set Up and Enable Forwarding

1. In the settings area, Click the Forwarding tab > Enable Forwarding (Active).
2. In the “Forward email to:” section, fill in the destination email address (Gmail).
3. If you want to keep forwarded messages, check the box “keep a copy of forwarded messages”.
4. At the bottom, click Save.

If you have more than 1 account that you want to receive forwarded emails from ITB email, use the rules function.

1. In the settings area, Click the Rules tab > Add New Rule.
2. In the first field, fill in the destination email address.
3. In the second field select the condition “Apply to all messages”.
4. In the third field, fill in the action “Forward To”.
5. Make sure the “Stop Processing more rules” option remains active if you want the process to run automatically.
6. At the bottom, click Save.

Notes:

• If the email is not forwarded, try repeating the Steps above to make sure you didn't miss any Steps.
• Make sure you check the spam or junk folder in your Gmail account if the email doesn't appear in your inbox.
• Make sure there are no filters or rules in your ITB or Gmail account that are blocking the forwarding process.
• If you experience any issues, please double-check your forwarding settings or contact ITB technical support for further assistance.