Bureaucratic reform is one of the government's efforts to achieve good governance and implement fundamental changes to the government administration system, especially regarding institutional aspects, governance processes, and human resources. Through bureaucratic reform, improvements are made to develop an effective and efficient government administration system. . .
The acceleration of Bureaucratic Reform faces challenges such as Indonesia’s wide geographical spread, numerous work units, and diverse types of public services. Therefore, a massive and impactful strategy is needed so the reform can be directly felt by the public.
The Integrity Zone (ZI) is a strategy to accelerate Bureaucratic Reform by building pilot service units (role models) that are free from corruption (WBK) and provide excellent service (WBBM). The focus of ZI development is on work units capable of cultivating an anti-corruption culture and delivering high-quality public services that can be directly felt by the community.
ZI WBK - SEEI
Toward Corruption-Free Areas and Clean & Serving Bureaucratic Areas in Government Institutions
I. FULFILLMENT
1. Manajemen Perubahan
i. Penyusunan Tim Kerja
ii. Rencana Pembangunan Zona Integritas
iii. Pemantauan dan Evaluasi Pembangunan WBK/WBBM
iv. Perubahan Pola Pikir dan Budaya Kerja
2. Penataan Tata laksana
i. Prosedur Operasional Tetap (SOP) Kegiatan Utama
ii. Sistem Pemerintahan Berbasis Elektronik (SPBE)
iii. Keterbukaan Informasi Publik
3. Penataan Sistem Manajemen SDM
i. Perencanaan Kebutuhan Pegawai sesuai dengan Kebutuhan Organisasi
ii. Pola Mutasi Internal
iii. Pengembangan Pegawai Berbasis Kompetensi
iv. Penetapan Kinerja Individu
v. Penegakan Aturan Disiplin/Kode Etik/Kode Perilaku Pegawai
vi. Sistem Informasi Kepegawaian
4. Penguatan Akuntabilitas
i. Keterlibatan Pimpinan
ii. Pengelolaan Akuntabilitas Kinerja
5. Penguatan Pengawasan
i. Pengendalian Gratifikasi
ii. Penerapan SPIP
iii. Pengaduan Masyarakat
iv. Whistle-Blowing System
v. Penanganan Benturan Kepentingan
6. Peningkatan Kualitas Pelayanan Publik
i. Standar Pelayanan
ii. Budaya pelayanan Prima
iii. Pengelolaan Pengaduan
iv. Penilaian Kepuasan terhadap Pelayanan
v. Pemanfaatan Teknologi Informasi
II. REFORM
1. Manajemen Perubahan
i. Komitmen dalam Perubahan
ii. Komitmen Pimpinan
iii. Membangun Budaya Kerja
2. Penataan Tata laksana
i. Peta Proses Bisnis Mempengaruhi Penyederhanaan Jabatan
ii. Sistem Pemerintahan Berbasis Elektronik (SPBE) yang Terintegrasi
iii. Transformasi Digital Memberikan Nilai Manfaat
3. Penataan Sistem Manajemen SDMM
i. Kinerja Individu
ii. Assessment Pegawai
iii. Pelanggaran Disiplin Pegawai
4. Penguatan Akuntabilitas
i. Meningkatnya capaian kinerja unit kerja
ii. Pemberian Reward and Punishment
iii. Kerangka Logis Kinerja
5. Penguatan Pengawasan
i. Mekanisme Pengendalian
ii. Penanganan Pengaduan Masyarakat
iii. Whistle-Blowing System
6. Peningkatan Kualitas Pelayanan Publik
i. Upaya dan/atau Inovasi Pelayanan Publik
ii. Penanganan Pengaduan Pelayanan dan Konsultasi
A. Signing of the Integrity Pact Document
B. Declaration of Integrity Zone Development
C. Integrity Zone Development Process at ITB:
- Implementation of Corruption Prevention Programs
- Role of the Internal Audit Unit (SPI) in Integrity Zone Development
- Integrity Development Unit (UPbI)
1. Roadmap for Bureaucratic Reform of the Ministry of Education and Culture 2020–2024
2. Guidelines for Change Agents at the Ministry of Education, Culture, Research, and Technology
3. Guidelines for Developing Integrity Zones Toward Corruption-Free Areas / Clean and Service-Oriented Bureaucratic Areas, Ministry of Education and Culture
Conflict of Interest and Gratification
School of Electrical Engineering and Informatics
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