{"id":7838,"date":"2018-05-25T14:56:44","date_gmt":"2018-05-25T07:56:44","guid":{"rendered":"https:\/\/stei.itb.ac.id\/?page_id=7838"},"modified":"2024-01-25T09:15:58","modified_gmt":"2024-01-25T02:15:58","slug":"sop-stei-si-02","status":"publish","type":"page","link":"https:\/\/stei.itb.ac.id\/en\/iso\/sop-stei-si-02\/","title":{"rendered":"SOP\/STEI\/SI\/02 : Bantuan Teknis Pengguna"},"content":{"rendered":"

\"\"<\/a><\/p>\n

Permohonan Bantuan Teknis<\/h3>\n

Submission Procedure:<\/strong><\/p>\n

    \n
  1. Mengajukan permohonan perbaikan\/masalah layanan Sisfo baik melalui email, telepon atau lisan.<\/li>\n
  2. Memeriksa hasil perbaikan dan mengkonfirmasi penyelesaian masalah dengan menandatangani Formulir Permohonan Bantuan Teknis<\/li>\n<\/ol>\n

    Forms to Be Completed:<\/strong><\/p>\n

      \n
    1. Formulir Permohonan Bantuan Teknis (Offline)<\/a><\/li>\n
    2. https:\/\/bit.ly\/formBantuanTeknis-STEI\u00a0(Online)<\/a><\/li>\n<\/ol>\n

      Provisions:<\/strong><\/p>\n

        \n
      1. Layanan bantuan teknis pengguna hanya diperuntukan bagi unit layanan administrasi Fakultas STEI ITB.<\/li>\n
      2. Unit Sisfo dapat menolak permohonan layanan ini, apabila:<\/li>\n<\/ol>\n
          \n
        • Permohonan pengguna layanan Sisfo tidak sesuai dengan kompetensi dan autorisasi pengguna layanan Sisfo;<\/li>\n
        • Pemohon bukan dari unit layanan administrasi Fakultas STEI ITB atau permohonan yang terkait kepentingan pribadi.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

          Permohonan Bantuan Teknis Cara Pengajuan : Mengajukan permohonan perbaikan\/masalah layanan Sisfo baik melalui email, telepon atau lisan. Memeriksa hasil perbaikan dan mengkonfirmasi penyelesaian masalah dengan menandatangani Formulir Permohonan Bantuan Teknis […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6794,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7838","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages\/7838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/comments?post=7838"}],"version-history":[{"count":0,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages\/7838\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages\/6794"}],"wp:attachment":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/media?parent=7838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}