{"id":13411,"date":"2021-07-18T22:24:13","date_gmt":"2021-07-18T15:24:13","guid":{"rendered":"https:\/\/stei.itb.ac.id\/?page_id=13411"},"modified":"2026-10-05T09:38:04","modified_gmt":"2026-10-05T02:38:04","slug":"layanan","status":"publish","type":"page","link":"https:\/\/stei.itb.ac.id\/en\/layanan\/","title":{"rendered":"Administration Service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"fullwidth\" ><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<style>\r\nbody.page-id-13411 #wrapper-content{padding-top:0!important;padding-bottom:0!important}body.page-id-13411 #page-title{display:none!important}body.page-id-13411 .entry-content,body.page-id-13411 .wpb_raw_html,body.page-id-13411 .wpb_raw_html .wpb_wrapper{margin:0!important;padding-top:0!important;padding-bottom:0!important}body.page-id-13411 .vc_column-inner{padding-top:0!important}\r\n.stei-layanan,.stei-layanan *{box-sizing:border-box!important}.stei-layanan{font-family:Arial,Helvetica,sans-serif!important;color:#17304d!important;background:#f3f6f9!important;margin:0!important;padding:0!important;line-height:1.65!important}.stei-layanan h1,.stei-layanan h2,.stei-layanan h3,.stei-layanan p,.stei-layanan a,.stei-layanan span,.stei-layanan summary,.stei-layanan blockquote{font-family:inherit!important;text-align:left!important;text-transform:none!important;letter-spacing:normal!important}.lv-wrap{width:min(1180px,calc(100% - 48px))!important;margin:0 auto!important}.lv-hero{background:linear-gradient(115deg,#061e40,#0b467c)!important;color:white!important;padding:62px 0 90px!important}.lv-hero-grid{display:grid!important;grid-template-columns:1.5fr 1fr!important;gap:70px!important;align-items:center!important}.stei-layanan .lv-kicker{font-size:12px!important;font-weight:800!important;letter-spacing:.12em!important;color:#89caff!important;display:block!important;margin:0 0 18px!important}.stei-layanan h1{color:white!important;font-size:clamp(36px,5vw,58px)!important;font-weight:800!important;line-height:1.08!important;margin:0 0 22px!important}.stei-layanan .lv-intro{color:#d8e8f8!important;font-size:17px!important;margin:0!important;max-width:610px!important}.lv-hours{padding:25px 28px!important;border-left:3px solid #64baff!important;background:#ffffff0d!important}.stei-layanan .lv-hours h3{color:white!important;font-size:24px!important;margin:10px 0 5px!important}.stei-layanan .lv-hours p{color:#d8e8f8!important;font-size:15px!important;margin:0!important}.lv-quick{display:grid!important;grid-template-columns:repeat(3,1fr)!important;gap:1px!important;border:1px solid #d9e3ed!important;background:#d9e3ed!important;margin-top:-32px!important;position:relative!important}.stei-layanan .lv-tile{display:flex!important;align-items:center!important;gap:17px!important;background:white!important;padding:24px!important;color:#153c67!important;text-decoration:none!important;min-width:0!important;font-size:17px!important;font-weight:700!important;line-height:1.4!important}.lv-tile svg{height:29px!important;width:29px!important;flex:0 0 29px!important;color:#0767ca!important}.stei-layanan .lv-arrow{margin-left:auto!important;font-size:20px!important;color:#0767ca!important}.stei-layanan .lv-tile:hover{background:#edf5fc!important}.lv-section{padding-top:44px!important;scroll-margin-top:25px!important}.lv-heading{display:flex!important;gap:20px!important;justify-content:space-between!important;align-items:end!important;margin-bottom:22px!important}.stei-layanan h2{font-size:30px!important;line-height:1.25!important;font-weight:800!important;color:#102f54!important;margin:0 0 8px!important}.stei-layanan .lv-muted{font-size:15px!important;color:#5d7088!important;margin:0!important}.lv-grid2{display:grid!important;grid-template-columns:1fr 1fr!important;gap:24px!important}.lv-card{background:white!important;border:1px solid #d9e3ed!important;border-top:4px solid #0767ca!important;padding:30px!important;min-width:0!important;border-radius:0!important}.stei-layanan h3{font-size:22px!important;font-weight:800!important;color:#163d69!important;margin:0 0 18px!important;line-height:1.4!important}.lv-contact-row{display:flex!important;align-items:start!important;gap:18px!important;padding:14px 0!important;border-bottom:1px solid #e0e8f0!important}.lv-contact-row:last-child{border:0!important;padding-bottom:0!important}.stei-layanan .lv-contact-row b{font-size:11px!important;color:#647c97!important;min-width:78px!important;padding-top:4px!important}.stei-layanan .lv-contact-row a{font-size:17px!important;font-weight:700!important;color:#173d66!important;line-height:1.5!important;overflow-wrap:anywhere!important;text-decoration:none!important}.stei-layanan a:hover{color:#0767ca!important}.lv-policy{display:grid!important;grid-template-columns:1fr 1fr 1fr!important;gap:20px!important}.stei-layanan .lv-link{display:flex!important;gap:15px!important;align-items:start!important;text-decoration:none!important;color:#173d66!important;font-size:15px!important;font-weight:600!important;line-height:1.5!important;padding:15px 0!important;border-bottom:1px solid #d9e3ed!important}.lv-link span{margin-left:auto!important;color:#0767ca!important;flex-shrink:0!important}.lv-link:last-child{border-bottom:0!important}.lv-accordion{background:white!important;border:1px solid #d9e3ed!important;margin:0 0 12px!important}.stei-layanan summary{display:flex!important;align-items:center!important;gap:16px!important;cursor:pointer!important;color:#153c67!important;font-size:18px!important;font-weight:700!important;padding:23px 26px!important;list-style:none!important}.stei-layanan summary::-webkit-details-marker{display:none!important}.stei-layanan summary:after{content:'+'!important;font-size:25px!important;line-height:1!important;margin-left:auto!important;color:#0767ca!important}.stei-layanan details[open]>summary:after{content:'\u2212'!important}.stei-layanan details[open]>summary{border-bottom:1px solid #d9e3ed!important;background:#eef5fc!important}.stei-layanan .lv-count{font-size:12px!important;color:#637c95!important;font-weight:400!important}.lv-procedures{padding:0 26px!important}.lv-procedure{display:grid!important;grid-template-columns:1fr 210px!important;gap:24px!important;padding:17px 0!important;border-bottom:1px solid #e1e8f0!important}.lv-procedure:last-child{border:0!important}.stei-layanan .lv-procedure a{font-size:15px!important;font-weight:600!important;line-height:1.5!important;color:#173d66!important;text-decoration:none!important}.stei-layanan .lv-code{font-size:12px!important;line-height:1.5!important;color:#5f7590!important;overflow-wrap:anywhere!important}.lv-promise{display:grid!important;grid-template-columns:1fr 170px!important;gap:36px!important;align-items:end!important;background:#102f54!important;padding:38px!important;border-left:5px solid #68baff!important}.stei-layanan .lv-promise h2{color:white!important}.stei-layanan blockquote{font-size:18px!important;line-height:1.8!important;color:#e0ecf9!important;margin:20px 0!important;padding:0!important;border:0!important;background:transparent!important}.stei-layanan .lv-sign{font-size:14px!important;color:#b8d3ed!important;margin:0!important}.lv-dekan{width:100%!important;height:auto!important;display:block!important}.lv-docs{padding:24px!important;display:grid!important;grid-template-columns:1fr 1fr!important;gap:20px!important}.lv-docs img{width:100%!important;height:auto!important;display:block!important}.lv-docs a{font-size:14px!important;color:#0767ca!important}.lv-resource-grid{display:grid!important;grid-template-columns:repeat(3,1fr)!important;gap:20px!important}.lv-frame{display:block!important;width:100%!important;height:650px!important;border:1px solid #d9e3ed!important;background:white!important;margin:0!important}.lv-detail-body{padding:24px!important}.lv-bottom{height:20px!important;background:#f3f6f9!important}.stei-layanan a:focus-visible,.stei-layanan summary:focus-visible{outline:3px solid #0767ca!important;outline-offset:3px!important}@media(max-width:800px){.lv-hero-grid{grid-template-columns:1fr!important;gap:26px!important}.lv-hero{padding-top:40px!important;padding-bottom:66px!important}.lv-policy,.lv-resource-grid{grid-template-columns:1fr!important}.lv-quick{grid-template-columns:1fr 1fr!important}.lv-grid2{grid-template-columns:1fr!important}.lv-promise{grid-template-columns:1fr 120px!important;padding:28px!important;gap:20px!important}.lv-procedure{grid-template-columns:1fr!important;gap:7px!important}}@media(max-width:520px){.lv-wrap{width:calc(100% - 30px)!important}.stei-layanan .lv-tile{padding:20px 15px!important;font-size:14px!important;gap:10px!important}.lv-tile svg{width:23px!important;height:23px!important;flex-basis:23px!important}.lv-card{padding:24px!important}.lv-heading{display:block!important}.lv-heading>a{margin-top:12px!important}.lv-promise{grid-template-columns:1fr!important}.lv-dekan{display:none!important}.lv-docs{grid-template-columns:1fr!important}.stei-layanan summary{font-size:16px!important;padding:20px!important}.lv-contact-row{gap:10px!important}.stei-layanan .lv-contact-row a{font-size:15px!important}.stei-layanan h2{font-size:26px!important}.lv-frame{height:500px!important}}\r\n<\/style><main class=\"stei-layanan\"><section class=\"lv-hero\"><div class=\"lv-wrap lv-hero-grid\"><div><span class=\"lv-kicker\">INFORMASI &amp; LAYANAN \u00b7 STEI ITB<\/span><h1>Layanan<br>Administrasi<\/h1><p class=\"lv-intro\">Akses pengajuan, prosedur, dan informasi layanan STEI ITB dalam satu halaman.<\/p><\/div><div class=\"lv-hours\"><span class=\"lv-kicker\">JAM LAYANAN<\/span><h3>Senin \u2013 Jumat<\/h3><p>08.00 \u2013 15.00 WIB<\/p><\/div><\/div><\/section><div class=\"lv-wrap\"><div class=\"lv-quick\"><a class=\"lv-tile\" href=\"https:\/\/stei.itb.ac.id\/form-administrasi\/\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" aria-hidden=\"true\"><path d=\"M8 3h8v4H8zM6 5H4v16h16V5h-2M8 12h8M8 16h5\"\/><\/svg><span>Form Pengajuan<\/span><span class=\"lv-arrow\" aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-tile\" href=\"#prosedur\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" aria-hidden=\"true\"><path d=\"M5 3h10l4 4v14H5zM15 3v5h4M8 12h8M8 16h6\"\/><\/svg><span>Prosedur Layanan<\/span><span class=\"lv-arrow\" aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-tile\" href=\"https:\/\/bit.ly\/LaporSteiZ\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" aria-hidden=\"true\"><path d=\"M4 4h16v13H9l-5 4zM12 7v5M12 14v1\"\/><\/svg><span>Lapor SteiZ!<\/span><span class=\"lv-arrow\" aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-tile\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScYqYoYla7FVZcklsJazS3oQsMkRU2O6C0KIUqJ65-C915Fkg\/viewform\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" aria-hidden=\"true\"><path d=\"M4 4h16v12H8l-4 4zM8 8h8M8 12h5\"\/><\/svg><span>Survei Kepuasan<\/span><span class=\"lv-arrow\" aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-tile\" href=\"https:\/\/ppid.itb.ac.id\/statistik\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" aria-hidden=\"true\"><path d=\"M4 20V4M4 20h17M8 16v-4M13 16V8M18 16V5\"\/><\/svg><span>Statistik Layanan<\/span><span class=\"lv-arrow\" aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-tile\" href=\"#maklumat\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" aria-hidden=\"true\"><path d=\"M4 6h16M4 12h16M4 18h16M8 3v6M16 9v6M10 15v6\"\/><\/svg><span>Maklumat Pelayanan<\/span><span class=\"lv-arrow\" aria-hidden=\"true\">\u2197<\/span><\/a><\/div><section class=\"lv-section\"><div class=\"lv-heading\"><div><h2>Hubungi layanan<\/h2><p class=\"lv-muted\">Pilih kontak sesuai kebutuhan administrasi Anda.<\/p><\/div><\/div><div class=\"lv-grid2\"><article class=\"lv-card\"><h3>Layanan Akademik<\/h3><div class=\"lv-contact-row\"><b>TELEPON<\/b><a href=\"tel:+62222508135\">+62-22-2508135<\/a><\/div><div class=\"lv-contact-row\"><b>WHATSAPP<\/b><a href=\"https:\/\/wa.me\/6281212804686\">+62-812-1280-4686<\/a><\/div><div class=\"lv-contact-row\"><b>EMAIL<\/b><a href=\"mailto:akademik.stei@itb.ac.id\">akademik.stei@itb.ac.id<\/a><\/div><\/article><article class=\"lv-card\"><h3>Layanan Non Akademik<\/h3><div class=\"lv-contact-row\"><b>TELEPON<\/b><a href=\"tel:+62222502260\">+62-222-502-260<\/a><\/div><div class=\"lv-contact-row\"><b>WHATSAPP<\/b><a href=\"https:\/\/wa.me\/6282120653837\">+62 821-2065-3837<\/a><\/div><div class=\"lv-contact-row\"><b>EMAIL<\/b><a href=\"mailto:stei@itb.ac.id\">stei@itb.ac.id<\/a><\/div><\/article><\/div><\/section><section class=\"lv-section\"><div class=\"lv-heading\"><div><h2>Kebijakan standar pelayanan<\/h2><\/div><\/div><div class=\"lv-policy\"><article class=\"lv-card\"><h3>Alumni dan Umum<\/h3><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-10\/\">Pelayanan Legalisir Transkrip, Ijazah dan Terjemahan Ijazah<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-12\/\">Pelayanan Pembuatan Transkrip Hilang Bagi Alumni<span aria-hidden=\"true\">\u2197<\/span><\/a><\/article><article class=\"lv-card\"><h3>Mahasiswa<\/h3><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-09\/\">Pelayanan Surat Keterangan<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/isk-stei-akd-01\/\">Layanan Kerja Praktik Bagi Mahasiswa<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-11\/\">Layanan Administrasi Mahasiswa Program Jalur Cepat Sarjana-Magister<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-06\/\">Pelayanan Sidang TA\/Tesis<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-04\/\">Pelayanan Pindah Kelas Bagi Kelas Paralel<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-07\/\">Pelayanan Perubahan Rencana Studi Mahasiswa Inbound Student Exchange<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-08\/\">Pelayanan Informasi Proses Alih Kredit Mahasiswa Outbound Double Degree\/Student Exchange<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-13\/\">Pelayanan Pengajuan Beasiswa ITB dan Beasiswa Voucher<span aria-hidden=\"true\">\u2197<\/span><\/a><\/article><article class=\"lv-card\"><h3>Dosen<\/h3><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-14\/\">Pelayanan Dosen Tamu<span aria-hidden=\"true\">\u2197<\/span><\/a><\/article><\/div><\/section><section id=\"prosedur\" class=\"lv-section\"><div class=\"lv-heading\"><div><h2>Prosedur layanan administrasi<\/h2><p class=\"lv-muted\">Pilih kategori untuk melihat dokumen prosedur layanan.<\/p><\/div><a class=\"lv-link\" href=\"https:\/\/stei.itb.ac.id\/prosedur-layanan-administrasi\/\">Lihat halaman prosedur<span aria-hidden=\"true\">\u2197<\/span><\/a><\/div><details class=\"lv-accordion\" open><summary>Akademik<span class=\"lv-count\">18 prosedur<\/span><\/summary><div class=\"lv-procedures\"><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/isk-stei-akd-01\/\">Pelayanan Kerja Praktek Untuk Mahasiswa STEI \u2197<\/a><span class=\"lv-code\">ISK\/STEI\/AKD\/01<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-01\/\">Administrasi Persiapan Rencana Perkuliahan \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/01<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-02\/\">Pelayanan Daftar Ulang dan Rencana Studi \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/02<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-04\/\">Pelayanan Pindah Kelas Bagi Kelas Paralel \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/04<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-05\/\">Pelayanan Penyelesaian Mahasiswa Kasus \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/05<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-06\/\">Pelayanan Sidang TA\/Tesis \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/06<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-07\/\">Pelayanan Perubahan Rencana Studi MahasiswaInbound Student Exchange \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/07<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-08\/\">Pelayanan Informasi Proses Alih Kredit MahasiswaOutbound Double Degree\/Student Exchange \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/08<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-09\/\">Pelayanan Surat Keterangan \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/09<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-10\/\">Pelayanan Legalisir Transkrip, Ijazah dan Terjemahan Ijazah \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/10<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-11\/\">Layanan Administrasi Mahasiswa Program Penyatuan Sarjana-Magister \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/11<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-12\/\">Pelayanan Pembuatan Transkrip Hilang Bagi Alumni \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/12<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-13\/\">Pelayanan Pengajuan Beasiswa ITB dan Beasiswa Voucher \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/13<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-14\/\">Pelayanan Dosen Tamu \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/14<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-15\/\">Pelayanan Administrasi Kerjasama \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/15<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-16\/\">Pelayanan Kunjungan Eksternal \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/16<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-17\/\">Penelusuran Prestasi Mahasiswa \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/17<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-akd-18\/\">Pelayanan Keikutsertaan Pameran \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/AKD\/18<\/span><\/div><\/div><\/details><details class=\"lv-accordion\"><summary>Sumber Daya Manusia<span class=\"lv-count\">8 prosedur<\/span><\/summary><div class=\"lv-procedures\"><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-01\/\">Pengusulan Kenaikan Jabatan\/pangkat Dosen \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/01<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-02\/\">Pengurusan Ijin Ke Luar Negeri \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/02<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-03\/\">Pengurusan Ijin Menjadi Tenaga Ahli \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/03<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-04\/\">Usulan Pengangkatan Asisten Akademik \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/04<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-05\/\">Pengurusan Klaim Asuransi \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/05<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-06\/\">Pengembangan Staf Tenaga Kependidikan \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/06<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-07\/\">Rekrutmen Staf - Tenaga Kependidikan Kontrak \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/07<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sdm-08\/\">Penelusuran Prestasi Dosen dan Tendik \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SDM\/08<\/span><\/div><\/div><\/details><details class=\"lv-accordion\"><summary>Keuangan<span class=\"lv-count\">4 prosedur<\/span><\/summary><div class=\"lv-procedures\"><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/isk-stei-keu-03-pengajuan-reimbursement-bantuan-dana-keanggotaan-organisasi-profesi\/\">Pengajuan Reimbursement Bantuan Dana Keanggotaan Organisasi Profesi \u2197<\/a><span class=\"lv-code\">ISK\/STEI\/KEU\/03<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-keu-02\/\">Pengajuan Dana Perjalanan Dinas Reimbursement \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/KEU\/02<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-keu-04\/\">Pengajuan Bantuan Kegiatan Mahasiswa dan Himpunan \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/KEU\/04<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-keu-05\/\">Pengajuan Bantuan Konferensi Internasional Dosen \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/KEU\/05<\/span><\/div><\/div><\/details><details class=\"lv-accordion\"><summary>Sarana Prasarana dan Sistem Informasi (SPSI)<span class=\"lv-count\">10 prosedur<\/span><\/summary><div class=\"lv-procedures\"><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-skt-05-praktek-kerja-lapangan-di-lingkungan-stei-itb\/\">Praktek Kerja Lapangan di Lingkungan STEI-ITB \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SKT\/05<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-skt-04\/\">Penyiapan Rapat dan Penerimaan Tamu Fakultas dan non Fakultas \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SKT\/04<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/isk-stei-sp-04-penyediaan-souvenir-kegiatan\/\">Penyediaan Souvenir Kegiatan \u2197<\/a><span class=\"lv-code\">ISK\/STEI\/SP\/04<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sp-01\/\">Layanan Pengadaan Konsumsi \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SP\/01<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sp-02\/\">Pemeliharaan bangunan \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SP\/02<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sp-03\/\">Peminjaman Fasilitas\/Ruangan Oleh Mahasiswa \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SP\/03<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sp-04\/\">Peminjaman Kendaraan \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SP\/04<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sp-05\/\">Permintaan Penugasan Staf SP Untuk Memfasilitasi Kegiatan Lembur Unit Lain \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SP\/05<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-sp-06\/\">Pemeliharaan Peralatan dan Kendaraan Dinas \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SP\/06<\/span><\/div><div class=\"lv-procedure\"><a href=\"https:\/\/stei.itb.ac.id\/iso\/sop-stei-si-02\/\">Bantuan Teknis Pengguna dan Perangkat Lunak \u2197<\/a><span class=\"lv-code\">SOP\/STEI\/SI\/02<\/span><\/div><\/div><\/details><\/section><section class=\"lv-section\" id=\"maklumat\"><div class=\"lv-promise\"><div><span class=\"lv-kicker\">KOMITMEN PELAYANAN<\/span><h2>Maklumat Pelayanan Publik<\/h2><blockquote>\u201cKami Sivitas Akademika Sekolah Teknik Elektro dan Informatika ITB dengan ini menyatakan kesanggupan menyelenggarakan pelayanan sesuai dengan standar yang telah ditetapkan dan apabila tidak menepati janji ini, kami siap menerima sanksi sesuai dengan peraturan perundang-undangan yang berlaku \u201c<\/blockquote><p class=\"lv-sign\">Bandung, 29 Agustus 2025<br>Dekan, Prof. Dr. Tutun Juhana, S.T., M.T.<\/p><\/div><img decoding=\"async\" class=\"lv-dekan\" src=\"https:\/\/stei.itb.ac.id\/wp-content\/uploads\/Foto-Pak-Dekan_Dies-natalis-ITB65-03.png\" alt=\"Prof. Dr. Tutun Juhana\" loading=\"lazy\"><\/div><details class=\"lv-accordion\"><summary>Lihat dokumen maklumat<\/summary><div class=\"lv-docs\"><a href=\"https:\/\/stei.itb.ac.id\/wp-content\/uploads\/Maklumat-Pelayanan-ITB.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/stei.itb.ac.id\/wp-content\/uploads\/Maklumat-Pelayanan-ITB.jpg\" alt=\"Dokumen maklumat pelayanan\" loading=\"lazy\">Buka ukuran penuh \u2197<\/a><a href=\"https:\/\/stei.itb.ac.id\/wp-content\/uploads\/newMaklumat-Pelayanan.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/stei.itb.ac.id\/wp-content\/uploads\/newMaklumat-Pelayanan.jpg\" alt=\"Dokumen maklumat pelayanan\" loading=\"lazy\">Buka ukuran penuh \u2197<\/a><\/div><\/details><\/section><section class=\"lv-section\"><div class=\"lv-heading\"><div><h2>Tata kelola &amp; layanan digital<\/h2><p class=\"lv-muted\">Sekolah Teknik Elektro dan Informatika menyelenggarakan pelayanan secara online yang dikembangkan dan dilaksanakan mengacu kepada Maklumat Pelayanan.<\/p><\/div><\/div><div class=\"lv-resource-grid\"><article class=\"lv-card\"><h3>Pelayanan publik<\/h3><a class=\"lv-link\" href=\"https:\/\/ppid.itb.ac.id\/maklumat-pelayanan-informasi-publik\">Maklumat Pelayanan Publik<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/ppid.itb.ac.id\/statistik\">Statistik Kepuasan Layanan<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/ppid.itb.ac.id\/survei-kepuasan-pelayanan-publik\">Survey Kepuasan Layanan<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScYqYoYla7FVZcklsJazS3oQsMkRU2O6C0KIUqJ65-C915Fkg\/viewform\">Form Survei Kepuasan Layanan<span aria-hidden=\"true\">\u2197<\/span><\/a><\/article><article class=\"lv-card\"><h3>Benturan kepentingan &amp; gratifikasi<\/h3><a class=\"lv-link\" href=\"https:\/\/drive.google.com\/file\/d\/1jwn8-goePoeXF4ZA8IDknO2DMP9sg1IH\/view?usp=sharing\">Panduan Benturan Kepentingan<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/drive.google.com\/file\/d\/1TueOjMdiX3w2PlKGYPkKdVHROSQL06Hj\/view?usp=sharing\">Penanganan Benturan Kepentingan<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/drive.google.com\/file\/d\/17ITv_DPgl0gcGhgvYsxs9UkjvvKeVGad\/view?usp=sharing\">Pengendalian Gratifikasi STEI<span aria-hidden=\"true\">\u2197<\/span><\/a><\/article><article class=\"lv-card\"><h3>Aplikasi &amp; kontak<\/h3><a class=\"lv-link\" href=\"https:\/\/e-office.itb.ac.id\/\">Pengelolaan Naskah Dinas<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"http:\/\/aplikasi.stei.itb.ac.id\/\">Penjadwalan Ruangan<span aria-hidden=\"true\">\u2197<\/span><\/a><a class=\"lv-link\" href=\"https:\/\/api.whatsapp.com\/send?phone=+6281212804686\">Kontak Layanan Akademik<span aria-hidden=\"true\">\u2197<\/span><\/a><\/article><\/div><\/section><section class=\"lv-section\"><details class=\"lv-accordion\"><summary>Sasaran dan Kebijakan Layanan Administrasi<\/summary><div class=\"lv-detail-body\"><iframe class=\"lv-frame\" src=\"https:\/\/drive.google.com\/file\/d\/1OBqKxEPu2EQlmPcPGTlA3pSE_OYPhM9f\/preview\" title=\"Sasaran dan Kebijakan Layanan Administrasi\" loading=\"lazy\" allowfullscreen><\/iframe><\/div><\/details><div class=\"lv-heading\"><h2>Dashboard layanan<\/h2><\/div><iframe class=\"lv-frame\" src=\"https:\/\/datastudio.google.com\/embed\/reporting\/d63442db-8395-454c-8905-cab0d65fe443\/page\/EseYC\" title=\"Dashboard layanan STEI ITB\" loading=\"lazy\" allowfullscreen><\/iframe><\/section><\/div><div class=\"lv-bottom\" aria-hidden=\"true\"><\/div><\/main>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"INFORMASI &amp; LAYANAN \u00b7 STEI ITBLayananAdministrasiAkses pengajuan, prosedur, dan informasi layanan STEI ITB dalam satu halaman.JAM LAYANANSenin \u2013 Jumat08.00 \u2013 15.00 WIBForm Pengajuan\u2197Prosedur Layanan\u2197Lapor SteiZ!\u2197Survei Kepuasan\u2197Statistik Layanan\u2197Maklumat Pelayanan\u2197Hubungi layananPilih kontak [...]","protected":false},"author":671,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13411","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages\/13411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/users\/671"}],"replies":[{"embeddable":true,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/comments?post=13411"}],"version-history":[{"count":36,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages\/13411\/revisions"}],"predecessor-version":[{"id":25444,"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/pages\/13411\/revisions\/25444"}],"wp:attachment":[{"href":"https:\/\/stei.itb.ac.id\/en\/wp-json\/wp\/v2\/media?parent=13411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}